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CEAR Study Center

privacy and data processing policy

The Center for High Performance Studies - CEAR with NIT. 79790255-7 protects the privacy of both its customers and its suppliers. This document explains the policy of how CEAR handles the information that you have provided us when acquiring our services and / or visiting our website. The acquisition of our services constitutes your acceptance of this Privacy Policy.

If you have doubts or questions about this Privacy Policy, you can contact us by phone (57) 3136473847, or by email contacto@centrodeestudios.com.co with subject: CEAR Privacy Policy.

Information stored by CEAR and Purpose:

CEAR stores the contact information that customers and suppliers provide us:

  • Names, Surnames and identification document numbers of both the student and the holder

  • Telephone numbers of both the student and the owner

  • Home address and/or workplace of both the student and the owner

  • Emails of both the student and the owner

 

Said information will be used exclusively by CEAR for the following purposes:

  • Provide feedback about the learning process

  • Communicate aspects related to the marketing and promotions of our services

  • Develop statistical analysis leading to service improvement

  • Improve both academic and promotional content

  • Carry out collection activities for our service and other administrative functions exclusively related to the service purchased.

  • Know the opinion of our customers about our service.

 

When a person visits our website, CEAR is aware of the following information:

  • The pages of our website that you have visited

  • The brand of the browser you use

  • The operating system your computer uses

  • The city from where you visit us

  • The IP address that your internet provider has assigned you at the time

  • The name of your internet service provider.

 

The information that CEAR collects from website visitors is used to create reports and measure the performance of said site and at no time does it acquire information that allows the visitor to be contacted.

If you do not agree that CEAR knows the above information when you visit our website, you can configure your browser by selecting the "DISABLE COOKIES" property; however, this action may not allow you to use some features to manage your user account.

CEAR could publish on its website links to other websites. When you use these links, CEAR's Privacy Policy ceases to apply. We recommend that you read the privacy policies of such Web sites.

The basic privacy preferences, which you accept when you purchase our services, allow us to store the information and make use of said information as previously indicated.

However, you may opt out of receiving communications from us based on your account information. If you choose, we will not continue to send you information about any upcoming promotional events, enhancements, or promotions about CEAR. However, CEAR reserves the right to save and use your account information for the legitimate purposes of its commercial relationship with the company and to carry out collection activities for our service and other administrative functions exclusively related to the service acquired with CEAR.

 

How long we keep Customer Information

We maintain Customer Information for as long as we maintain a business relationship with you. Once the information is no longer necessary for our said purposes, we destroy it unless there is an extraordinary request to preserve it.

 

How we protect the security of your information

We take steps to protect your information by using security technologies and procedures that limit access to our databases. However, no system is totally secure or completely proof against information theft, so it is impossible for us to offer a complete guarantee of the security of your information.

 

Rights under the Telecommunications Law

You can obtain access to the information that we store about you and correct any errors in said information by contacting us during working hours at (57) 3136473847, or by email contacto@centrodeestudios.com.co 

Law 1266 of 2008 of Habeas Data in Colombia regulates our practices regarding the storage and disclosure of personally identifiable information about you. If you believe we have violated the provisions of the Act, you may bring an action for damages, reasonable attorneys' fees, and related costs.

 

Changes to this policy

We reserve the right to make changes to this policy at any time. If we make any significant changes in the storage or use of information from our customers or suppliers, we will notify you on the home page of our website and we will take additional steps to notify you of those changes. In most cases we will try to notify you by any means at least thirty (30) days before the policy change or new policy takes effect.

If you wish to consult the Colombian Consumer Protection Authority, please go to www.sic.gov.co

If you have doubts or questions about this Privacy Policy, you can contact us by phone  (57)3136473847, or email contacto@centrodeestudios.com.co  with subject: CEAR Privacy Policy.

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